We use [Impact] proactively to connect our users (students, faculty, and staff) with the support materials and increase their use of the tools.
Alisa Kadenic-Newman
Director of Academic Technology, Community College System of New Hampshire
Make Navigating New Technology a Breeze
Customized In-App Messaging
With personalized in-app messaging and dedicated channels, say goodbye to the days of struggling with new technology. Our platform ensures seamless communication between instructors and learners, removing obstacles to achieving success.
Usage Dashboards & Analytics
Insightful dashboards and dynamic reporting provide a bird’s eye view of how well learners and instructors engage with available edtech tools. When you pair Impact with your existing and future education technology suite, the return on your tech investment will be on brilliant display.
24/7 Support
In-context support empowers learners and instructors to focus more on their objectives and reaching their goals, rather than navigating and learning new technologies.
TARGETED COMMUNICATION
Drive Action with In-App Messaging
To optimize technology adoption within your organization, it's essential to ensure your learners are aware of available tools and their benefits. Targeted in-line messaging enables effective communication, guides learners through tasks, and empowers them to leverage technology for improved performance and productivity.
Customized
Targeted
Real-Time
ADOPTION INSIGHTS
Measure Technology Impact
Institutions invest significant resources in training, communication, instructional design, and support, yet struggle to quantitatively assess their impact on technology usage. Impact's comprehensive dashboards and dynamic reporting offer valuable insights into learner and instructor engagement with available edtech tools, providing a holistic view of their effectiveness.
All three [messaging, support and reports] they go together, right? That’s the beauty. We need the support portal; we need the messaging portal, and we need the analytic tools to see how we are doing in that.
Lene Whitley-Putz
Dean of Online Learning, Foothill College
LIVE SUPPORT
Support Your Users, Alleviate Your Help Desk
When instructors and learners have questions or need support, they seek answers in context to their actions and at the moment of need. Providing out-of-the-box self-help content and easy access to support channels empowers learners and instructors to focus more on their objectives and less on navigating technologies.
Lower Support Costs
Reduce time to resolution
Increased user satisfaction
What we are aiming to do now is a zero tier help desk, so that people could find what they need, when they need it.
Schelly Gardner
Manager in Academic and Research Engagement, Southern Cross University
A Complete Learning Ecosystem
These tools work together to enrich, support, and connect every aspect of your educational programs.
Ready to streamline your edtech ecosystem?